This Privacy Policy applies to the mobile application Smart Academic Integrated System (SAINS+) published on the Google Play Store under the package name com.sains.universitaspahlawan, developed by CV. Mitra Media Aplikasi for Universitas Pahlawan Tuanku Tambusai.
CV. Mitra Media Aplikasi built the SAINS+ app as a free academic service platform for Universitas Pahlawan Tuanku Tambusai. This service is provided at no cost and is intended for use as is. This page is used to inform users regarding our policies with the collection, use, and disclosure of personal information when using our Service.
For a better experience, while using our Service, we may require you to provide certain personally identifiable information including, but not limited to, your name, student ID, email address, and institution information. The information that we collect is used to operate and improve the Service.
The app also uses third-party services that may collect information used to identify you:
Whenever you use our Service, in the case of an error in the app, we collect data and information on your device called Log Data. This may include your device's Internet Protocol (IP) address, device name, operating system version, app configuration, time and date of use, and other statistics. This data is used only for error diagnostics and app improvement.
The SAINS+ app itself does not use cookies directly. However, third-party libraries may use cookies to collect information and improve their services. You can accept or refuse these cookies via your device settings. Refusing cookies may limit some functionalities of the Service.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We value your trust in providing us your personal information. We use commercially acceptable means to protect it. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure and reliable. Therefore, we cannot guarantee its absolute security.
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Services are not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us. We will take steps to delete such information immediately.
Users may request access, correction, or deletion of their personal data by contacting the email address listed below. We will respond to such requests in accordance with applicable data protection laws.
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any updates by posting the new Privacy Policy on this page with the updated date.
If you have any questions or concerns about this Privacy Policy or data practices, please contact:
Last updated: November 2025